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COURSE UNIT TITLECOURSE UNIT CODESEMESTERTHEORY + PRACTICE (Hour)ECTS
TOTAL QUALITY MANAGEMENT IN EDUCATION EYD684 --- 3 + 0 7

TYPE OF COURSE UNITElective Course
LEVEL OF COURSE UNITMaster's Degree With Thesis
YEAR OF STUDY-
SEMESTER---
NUMBER OF ECTS CREDITS ALLOCATED7
NAME OF LECTURER(S)-
LEARNING OUTCOMES OF THE COURSE UNIT At the end of this course, the students;
1) Define Total Quality Management (TQM) concepts and knows the basic principles
2) Analyze the relationship between TQM and leadership.
3) Know the quality indicators and its tools.
4) Know TQM processes.
MODE OF DELIVERYFace to face
PRE-REQUISITES OF THE COURSENo
RECOMMENDED OPTIONAL PROGRAMME COMPONENT
COURSE CONTENTS
WEEKTOPICS
1st Week Introduction
2nd Week A General View at Organizational Theories
3rd Week Quality and TQM
4th Week Pioneers and Principles of TQM
5th Week Understanding Customer Expectations /Methods
6th Week Organizational Culture and TQM
7th Week Team Work/Leadership and TQM
8th Week Quality Instruments
9th Week Quality-Cost Relationship/Quality Standards
10th Week Quality and Strategic Planning
11th Week Quality and Strategic Planning
12th Week Strategic Planning- Work
13th Week Strategic Planning-Work
14th Week Strategic Planning-Work
15th Week
16th Week
RECOMENDED OR REQUIRED READINGŞimşek, H. (2010). Toplam Kalite Yönetimi. Kuram, İlkeler, Uygulamalar.Ankara: Seçkin.
Selected Articles
PLANNED LEARNING ACTIVITIES AND TEACHING METHODSLecture,Discussion,Questions/Answers,Case Study,Problem Solving,Project
ASSESSMENT METHODS AND CRITERIA
 QuantityPercentage(%)
Mid-term130
Project140
Total(%)70
Contribution of In-term Studies to Overall Grade(%)70
Contribution of Final Examination to Overall Grade(%)30
Total(%)100
LANGUAGE OF INSTRUCTIONTurkish
WORK PLACEMENT(S)No
  

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