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COURSE UNIT TITLECOURSE UNIT CODESEMESTERTHEORY + PRACTICE (Hour)ECTS
COMMUNICATION SKILLS SW123 - 2 + 0 4

TYPE OF COURSE UNITElective Course
LEVEL OF COURSE UNITBachelor's Degree
YEAR OF STUDY-
SEMESTER-
NUMBER OF ECTS CREDITS ALLOCATED4
NAME OF LECTURER(S)-
LEARNING OUTCOMES OF THE COURSE UNIT At the end of this course, the students;
1) will understand the factors related to the theoretical and conceptual dimensions of communication
2) will learn the dynamics of communication and ways of solution to produce conflicts
3) will gain verbal and non-verbal communication skills.
MODE OF DELIVERYFace to face
PRE-REQUISITES OF THE COURSENo
RECOMMENDED OPTIONAL PROGRAMME COMPONENTNone
COURSE CONTENTS
WEEKTOPICS
1st Week Definition and basic properties of communication.
2nd Week Listening Skills
3rd Week Self Expression Skills.
4th Week Communication models / TA and Communication
5th Week Emphaty
6th Week Anger Management
7th Week Communication Conflicts
8th Week Mid-term
9th Week Communication Conflicts and Mediation
10th Week Communication Conflicts and Mediation
11th Week Communication with Different Client Systems
12th Week Communication with Different Client Systems
13th Week Group Presentations
14th Week Group Presentations
RECOMENDED OR REQUIRED READINGBush, R.A.B., Folger, J. P. (2013). Arabuluculuk ve getirileri: Dönüşümsel Çatışma Yaklaşımı. (Çev: Gamze Sart). Ankara:Nobel.
Dana, D. (2000). Conflict resolution. Boston: McGraw Hill.
Dökmen, Ü. (2006). İletişim Çatışmaları ve Empati. Ankara. Sistem Yayıncılık.
Folger, P., J., Poole, S., M., Stutman, K., R.(3013). Çatışma yönetimi: İlişkiler, gruplar, ve kuruluşlar için stratejiler (Çev: Akkoyun, F.). Ankara:Nobel.
Kaya, A. (2010). Kişilerarası İlişkiler ve Etkili İletişim. Ankara. Pegem Akademi Yayıncılık.
Öğülmüş, S. (2006). Kişilerarası Sorun Çözme Becerileri ve Eğitimi. Ankara. Nobel Yayın Dağıtım.
Rosenberg, M. B. (2005). We can work it out: Resolving conflicts peacefully and powerfully. CA: PuddleDancer Press.
Satir, V. (2001). İnsan Yaratmak. İstanbul. Beyaz Yayınları.
PLANNED LEARNING ACTIVITIES AND TEACHING METHODSLecture,Discussion,Questions/Answers,Project
ASSESSMENT METHODS AND CRITERIA
 QuantityPercentage(%)
Mid-term130
Project130
Total(%)60
Contribution of In-term Studies to Overall Grade(%)60
Contribution of Final Examination to Overall Grade(%)40
Total(%)100
LANGUAGE OF INSTRUCTIONTurkish
WORK PLACEMENT(S)No
  

KEY LEARNING OUTCOMES (KLO) / MATRIX OF LEARNING OUTCOMES (LO)
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